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1.3 Based on 66 reviews
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  • Customers like
    • Idea of meeting publicly 6
    • People on the phone seem nice 2
    • People othe phone are nice 2
  • Customers don't like
    • Really poor service 9
    • Did not meet my criteria 9
    • Unkept promises 8
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Total rip off. Horrible customer service. Dates are a joke. They don't screen. They will give you a complete run around and always have excuses. Theyy should be shut down. Complete mis representation of the sales process. Date brought a dog, two told me they were given free dates, last one was over 45minutes away with no traffic and quizzed me about plastic surgery. Their "vendors" often do not know you are arriving and cannot locate a... Read more

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Once they get your money they do a 180 degree! When I asked qualifications of these potential dates I was told that's confidential! What the heck? Then why did you ask me what I am looking for? They are just liars, trying to get you to sign up. That's where their customer service, their integrity everything ends. Please use you money on match.com instead! They also said that they have a minimum date requirement but then there is no maximum... Read more

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Unkept promises Great sales pitch No integrity

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Took my $1800, asked what kind of people I wanted to date, then proceeded to set me up with 3 crazy men who had NONE of the qualities I said I preferred (one who sang every word he spoke all through dinner, one who was a convicted felon, by his own admission). THEN, the company would not take my calls or return calls. So I went over to their office AND YOU CANNOT GET IN BECAUSE THEY KEEP THEIR DOOR LOCKED ALL THE TIME AND HIDE IN THE BACK. No... Read more

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DO NOT SIGN UP!! THEY DO NOT CARE ABOUT YOU, THEY JUST WANT YOUR MONEY. I was tired with the dating scene, it was like finding a needle in a haystack, the people I was meeting were not what I was looking for, or were just playing the field. I wanted someone who was serious about dating and who could be a refine my search. Boy was I wrong! They did the exact opposite! After charging my a whooping $6000, I get to talk with my "life coach" and she... Read more

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If you're a man, go for it....but there are not enough men signed up so women lose out. The men I meet don't fit my criteria and. Men tell me they get 4-5 profiles a week to review and can't keep up so half of us don't get selected. By the way, they tell you very little about your match. Women are lucky to be given one profile a month so we have no choice but to actually go meet the guy. I was told after my first week I would meet my 'match... Read more

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They charged my credit card even before I signed the contract. Pressured me to commit by getting many calls from them. After I signed then they promised to match me that weekend I never got a call from them. Not professional am canceling my membership.

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0/19/2016 If I could give this service zero stars, I would. READ CAREFULLY AS THIS COMPANY WAS ALREADY SUED -- see this link www.ijlclassaction.com. I am not desperate but I was tired of the online scene and thought to sign up with an exclusive high quality matching service. I joined in March of 2016 and to date I got 2 lousy dates that did not match my criteria and these men were not even interested in a relationship...I have been asking for my... Read more

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You are exactly right about this being a scam. I don't know how they have been able to stay in business. Why is there not better protection for the consumer. They take your money, and don't produce anything even close to what they said they would for the money, and when you complain and request a refund, they say they are still working on finding you a match for as long as it takes. After a year, and still no results I would have thought... Read more

Was this review helpful? 5 0

Don't sign up for this! Don't do it! I signed up at the end of January, 2016. It is now the end of August, 2016. I have had one date which cost $2500. Their communication is non existent. I have called, emailed, asked for my money back which all fell on deaf ears. I have had numerous dating coaches, talked with someone named Mike that was supposed to be senior management, who said he would add a few extra months on to my contract. Still no... Read more

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