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SEVERAL ISSUES

2.0
Update by user Nov 25, 2020

So here we are at the end of November. I moved to another city, and IJL PROMISED they would do better but refused to refund any of my money.

I went on a date with a nice guy, the first one through IJL and sent my feedback the next day to my rep Anabel. She did not...

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#2098666

Christie, you requested in September to be placed on hold until December. If you are interested in speaking with our team about your next date and your concerns and returning your account to active status, please do reach out to resume the process.

We will also share your comments above with our team. Thank you for your feedback and we look forward to working with you further.

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0 0
ID
#2209893 Review #2209893 is a subjective opinion of poster.
Pros
  • Fact they handpicked date to suit you but didnt happen
Cons
  • Unqualified dating coordinator
  • No communication and they do not listen or call back
  • Ignored feedback
Loss
$3000
Preferred solution
Full refund

Refund

Hi, I am writing to request a refund. Intil two weeks ago, I had not heard from this company in over 5 months. With six months to go, it is impossible for the 10 date quota to be met. I would have to have two dates a month due to the wasted time that has occurred. Moreover, the advertising states that a matchmaker would work with me from the onset of my membership, which has not occurred, nor was the introductory Zoom call conducted. I respectfully ask for a refund. Dr. Phillip Crenshaw

User's recommendation: Rip-off.

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1 comment
#2159987

We are sorry to hear you have not enjoyed your experience thus far as this is not the norm with IJL. The manager of your Market will reach out to you to discuss your concerns further. Thank you!

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#3448891 Review #3448891 is a subjective opinion of poster.
Location
Meridian, Mississippi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Awesome Matchmakers: Taylor H and Kathryn R

5.0
It was a pleasure working with Taylor H and Kathryn R. I'm grateful for everything they've done for me. Their attention to detail, understanding, and kindness helped me in my dating experiences. Its Just Lunch worked for me as long as I did my part. You all are fantabulous matchmakers!
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2 comments
#2085903

Langston, thank you for the great review of your matchmaking team!! We enjoy working with you and look forward to your next fun first date! Happy Dating!

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1 0
#2086006
@IJLReviews

You bet!

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#3003881 Review #3003881 is a subjective opinion of poster.
Preferred solution
No solution needed!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Dissatisfied/rip off

1.0
Worst company ever - they basically talk themselves up and take your money, and the customer service is horrible. You don't hear from them, they don't respond, they set fake dates. Just a horrible company DO NOT use this firm and dont waste your money.

User's recommendation: DONT WASTE YOUR MONEY.

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#2085902

Debi, we are sorry to hear you are not enjoying your experience. What office are you dating out of?

We would like to connect with you offline to review your concerns.

Please contact us at customerservice@ijlcorp.com. We look forward to hearing from you.

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0 0
ID
#2932918 Review #2932918 is a subjective opinion of poster.
Service
Pof Online Dating
Pros
  • There are no pros
Cons
  • Matchmakers disappear
  • No response to emails or phone calls
  • Matchmakers were horrible
Loss
$2000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Non-responsiveness to Calls, Emails and Never Set-up a Date

Although they very much pressure you to sign up, and pay the fee, of $3,400.00 there is no follow-up. We did a Zoom call and I was informed that I would have a date that week, then I was informed that they would need to recruit for my area (Baton Rouge, New Orleans) and would be back in touch with shortly, I have never hear from my specialist Monique

User's recommendation: Please do not use this Service is is a total waste of time.

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#2072275

Adrienne thank you for reaching out to IJL to express your concerns. We have received your request for cancellation and have processed your request accordingly. Thank you!

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0 0
ID
#2896453 Review #2896453 is a subjective opinion of poster.
Location
New Roads, Louisiana

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Verified Reviewer New Reviewer

Paid customer - BIG mistake

1.0
Update by user Sep 15, 2021

Some of the matches were completely unsuitable and with Married Women.Almost all agreed we were well outside our respective areas.

Original review posted by user Sep 15, 2021
Its just terrible! Probably the worst dating service in terms of value for money compared to anything else, online services included in my...
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1 comment
#2085904

Debi, we are sorry to hear you are not enjoying your experience. What office are you dating out of?

We would like to connect with you offline to review your concerns.

Please contact us at customerservice@ijlcorp.com. We look forward to hearing from you.

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0 0
ID
#2873602 Review #2873602 is a subjective opinion of poster.
Service
Its Just Lunch Matchmaking Service
Cons
  • Non-responsive
  • Misrepresentation
  • Matching requirements
Loss
$3200
Preferred solution
Price reduction

Happy customer

Professional help with match making. I'm a very satisfied customer and looking forward to IJL great services in helping me find a quality wife. Ask for Erin, she's the best of the best!

User's recommendation: Ask for Erin the best match maker ever!

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#2056012

We love to hear this great feedback on your matchmaking team. Thank you and thank you for being an IJL client!

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0 0
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#2822767 Review #2822767 is a subjective opinion of poster.
Location
Euless, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Pleased

3.8
Ebony is wonderful as my matchmaker. I am very happy with her bubbly personality and attention. She is lovely to work with.

User's recommendation: Absolutely.

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#2042595

We are so happy to hear you are enjoying your experience and thank you for being an IJL client!

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0 1
ID
#2726632 Review #2726632 is a subjective opinion of poster.

Glad I gave IJL a try

My matchmaker Debbie has done a great job of listening to me and matching me up with quality gentlemen. I would highly recommend IJL to singles who are busy and eager to make connections with like-minded people. SH Seattle
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#2042596

We love to hear this great feedback about your Matchmaker!! She is your wingman throughout this entire process and we are hard at work on your next date. Happy dating!

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0 1
ID
#2723323 Review #2723323 is a subjective opinion of poster.
Location
Seattle, Washington

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Rating Debbie my match maker

Debbie does a great job of advocating for me. I feel like she has my best interests in mind when looking for my dates.

User's recommendation: Give IJL a try!

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#2042598

Thanks so much! We look forward to scheduling your next date!

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0 1
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#2723308 Review #2723308 is a subjective opinion of poster.
Location
Seattle, Washington

To review Debbie H.

1.0
Debbie H. has been a great consultant at IJL. She is always helpful and pleasant to work with when referring me.
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#2042599

Thanks Melissa!! We enjoy working with you.

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0 1
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#2707376 Review #2707376 is a subjective opinion of poster.
Location
Melissa, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I am very angry at their lack of follow through and terrible service

1.0
Horrible company. DO NOT WASTE YOUR MONEY!! BY far the worst matchmaking service imaginable. They will very quickly and efficiently take your money and then ignore you except for once a month where someone with no listening skills will try to match you with someone. If you try to ask questions they record you declining the date and you WILL NOT HEAR FROM THEM AGAIN FOR 30 days. GO ANGO Thi

User's recommendation: USE ANY OTHER SERVICE! THIS IS FRAUD.

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#2037178

Julianna thank you for taking the time to express your concerns. You are currently working directly with our VP of Executive Matchmaking towards a resolution. We look forward to resolving any concerns you may have and providing a positive dating experience.

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0 0
ID
#2696092 Review #2696092 is a subjective opinion of poster.
Pros
  • There are no pros
Cons
  • Hostile contract to consumers
  • Very rude management
  • Inept employees
Loss
$2600
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Vanessa's Profile

I signed up with this company almost two years ago. I wanted to try hard to find the great partner. At the beginning, it took time to find the right person to work with. I do not lie that I was frustrated, then I started working with Vanessa. It has been a life...
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1 comment
#2037176

We are so happy to hear you are enjoying working with your Matchmaker! We are hard at work on your next date, taking your feedback and fine tuning the matching process. Thank you for being an IJL client and we look forward to our continued relationship.

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0 0
ID
#2688852 Review #2688852 is a subjective opinion of poster.
Preferred solution
N/A

Lovely first date

I had a lovely time on my first date. He and I seemed to share a number of values and he was a gentleman.
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#2037180

We are so happy to hear you enjoyed your dating! Looking forward to more positive feedback on your future dates.

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ID
#2669722 Review #2669722 is a subjective opinion of poster.

Give kudos

I am super new at this, but so far I am pleased with the experience!!! Kudos to Debbie in Dallas!!!!!

User's recommendation: Go for it! :).

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#2037182

We are so happy you are dating with IJL and enjoying the process. Happy dating!

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0 0
ID
#2667570 Review #2667570 is a subjective opinion of poster.
Preferred solution
Kudos Debbie

Review

3.0
Debbie H. is a great matchmaker. She listens when I talk. She seems to be on the same page as I and has built a level of trust.

User's recommendation: Get Debbie H as your matchmaker.

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3 comments
#2037185

Thanks for the great feedback about your Matchmaker! She is truly your wing-woman throughout the process and is looking forward to helping you achieve your dating goals.

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0 0
#2032734

Debbie hooked me up with a short older Asian guy who had a foot fetish. No thanks

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0 0
#2037183
@PissedConsumer2032734

We are sorry to hear you didn't enjoy meeting your match. Your feedback is what helps finetune the matchmaking process. Thank you!

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#2666854 Review #2666854 is a subjective opinion of poster.

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